[vc_row full_width=”stretch_row” hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” el_id=”methaq-annual-reports” css=”.vc_custom_1676534384776{background-color: #f2f5f7 !important;}”][vc_column][vc_empty_space alter_height=”medium” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””]
[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”I’ve been trying to contact customer service, but the lines are busy, and no one has answered my call?” tab_id=”1695844070712-412d93e7-eac7ffd1-94ce” el_class=”insurance-accord”][vc_column_text]Please send your mobile number, and I will get in touch with you as soon as possible. cx@methaq.ae<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I renew my car insurance policy or obtain an insurance quote?” tab_id=”1695844208045-2fd14698-5a81ffd1-94ce” el_class=”insurance-accord”][vc_column_text]Send the required documents to mtruws@methaq.ae<\/a> or cx@methaq.ae<\/a>. [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What documents are required to insure a company-owned vehicle?” tab_id=”1695844341855-6c20eef1-adabffd1-94ce” el_class=”insurance-accord”][vc_column_text]Required documents:<\/p>\n All documents should be double-sided, along with your mobile number mentioned, and can be sent to mtruws@methaq.ae<\/a> or cx@methaq.ae<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I obtain a No Claims Certificate (NCC)?” tab_id=”1695844469174-8d97cb18-5728ffd1-94ce” el_class=”insurance-accord”][vc_column_text]Required documents:<\/p>\n All documents should be double-sided, along with your mobile number mentioned, and can be sent to All documents should be double-sided, along with your mobile number mentioned, and can be sent to Send all your documents double-sided (mandatory), along with your mobile number mentioned to the required branch email:<\/p>\n 1. For Dubai and the Northern Emirates: 2. For Abu Dhabi and the Western Region: 3. For Al Ain: Email:<\/p>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I renew my vehicle insurance?” tab_id=”1695846028345-00d944b6-909cffd1-94ce” el_class=”insurance-accord”][vc_column_text]To renew your vehicle insurance, you’ll need to provide the necessary documents, such as ownership certificate, driver’s license, ID card, etc. You can submit these documents in person at one of our branches or send them via email to:<\/p>\n [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What should I do in the event of an accident?” tab_id=”1695846142774-0d334f8c-f19effd1-94ce” el_class=”insurance-accord”][vc_column_text]In the event of an accident, please inform the Traffic Department and the Company immediately and obtain a police report.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens to the insurance cover if there is a change of ownership of the vehicle? Is it transferred automatically?” tab_id=”1695846215706-716fc314-ee9fffd1-94ce” el_class=”insurance-accord”][vc_column_text]In the event of a change in ownership of the vehicle, the insurance cover will not be transferred to the buyer automatically. It’s important to return the insurance certificate to the company immediately, and the buyer must arrange for new cover accordingly.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I retrieve my insurance?” tab_id=”1695846282138-8a94b7ae-2732ffd1-94ce” el_class=”insurance-accord”][vc_column_text]To retrieve your insurance, please return the insurance certificate to the insurance company, broker, or agent you dealt with so they can initiate the necessary procedures.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/3″][\/vc_column][vc_column][vc_empty_space alter_height=”medium” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”” css=”.vc_custom_1509107367061{margin-bottom: 0.85rem !important;}”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” scheme=”dark” hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1686563427233{border-bottom-width: 1px !important;border-bottom-color: rgba(171,171,171,0.43) !important;border-bottom-style: solid !important;}”][vc_column icons_position=”left”][vc_empty_space alter_height=”medium” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”” css=”.vc_custom_1509107367061{margin-bottom: 0.85rem !important;}”][\/vc_column][vc_column width=”1\/2″ hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” column_align=”left” icons_position=”left” css=”.vc_custom_1675506364919{margin-top: -0.6rem !important;}”] [\/vc_column_text][vc_column_text el_class=”inline-block footer-cta” css=”.vc_custom_1686563779550{margin-right: 1.3rem !important;}”]<\/p>\n [\/vc_column_text][\/vc_column][vc_column icons_position=”left”][vc_empty_space alter_height=”medium” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”” css=”.vc_custom_1509107396812{margin-bottom: 0.6rem !important;}”][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_row full_width=”stretch_row” hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” el_id=”methaq-annual-reports” css=”.vc_custom_1676534384776{background-color: #f2f5f7 !important;}”][vc_column][vc_empty_space alter_height=”medium” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][vc_empty_space alter_height=”medium” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][vc_column width=”2\/3″][vc_tta_accordion style=”outline” shape=”square” color=”black” c_position=”right” active_section=”” collapsible_all=”true” el_id=”faq-accord”][vc_tta_section title=”What is your road assistance number?” tab_id=”1695843532026-1d4863de-6fc7ffd1-94ce” el_class=”insurance-accord”][vc_column_text]Our road assistance number is 600515157. Please don’t hesitate to call if you need help on the road.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Location of Methaq Takaful Offices?” tab_id=”1695843916319-6188fbae-98aeffd1-94ce” el_class=”insurance-accord”][vc_column_text]Our office locations…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4271","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/makotai.com\/methaq-stage\/wp-json\/wp\/v2\/pages\/4271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/makotai.com\/methaq-stage\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/makotai.com\/methaq-stage\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/makotai.com\/methaq-stage\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/makotai.com\/methaq-stage\/wp-json\/wp\/v2\/comments?post=4271"}],"version-history":[{"count":10,"href":"https:\/\/makotai.com\/methaq-stage\/wp-json\/wp\/v2\/pages\/4271\/revisions"}],"predecessor-version":[{"id":5420,"href":"https:\/\/makotai.com\/methaq-stage\/wp-json\/wp\/v2\/pages\/4271\/revisions\/5420"}],"wp:attachment":[{"href":"https:\/\/makotai.com\/methaq-stage\/wp-json\/wp\/v2\/media?parent=4271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nRequired documents:<\/p>\n\n
\n
\n
\nmtruws@methaq.ae<\/a> or cx@methaq.ae<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I obtain a copy of the insurance policy?” tab_id=”1695844602482-ce2da9ac-78d2ffd1-94ce” el_class=”insurance-accord”][vc_column_text]Required documents:<\/p>\n\n
\nmtruws@methaq.ae<\/a> or cx@methaq.ae<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I register a vehicle accident or property damage claim?” tab_id=”1695844709576-d87549eb-a130ffd1-94ce” el_class=”insurance-accord”][vc_column_text]Required documents:<\/p>\n\n
\nmtrclmsdxb@methaq.ae<\/a>, cx@methaq.ae<\/a><\/p>\n
\nmtrclmsaud@methaq.ae<\/a>, cx@methaq.ae<\/a><\/p>\n
\nmtrclmsalain@methaq.ae<\/a>, cx@methaq.ae<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I get a health insurance quote for a new client or renew health insurance?” tab_id=”1695845415147-cdc8b20a-e503ffd1-94ce” el_class=”insurance-accord”][vc_column_text]To get a health insurance quote, please send a copy of the Emirates ID, residence visa or visa page, and a copy of your passport to the following emails:
\nmedical@methaq.ae<\/a>, medauh@methaq.ae<\/a>, cx@methaq.ae<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I obtain a Certificate of Continuity (COC)?” tab_id=”1695845517464-57e8639d-8a3affd1-94ce” el_class=”insurance-accord”][vc_column_text]Send a copy of the health card and Emirates ID to the following emails
\nmedical@methaq.ae<\/a>,
\nmedauh@methaq.ae<\/a>,
\ncx@methaq.ae<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is dental and optical coverage included?” tab_id=”1695845667669-a551dc46-c432ffd1-94ce” el_class=”insurance-accord”][vc_column_text]In Abu Dhabi, our coverage includes only emergency cases but not routine treatments. However, in Dubai, we offer coverage for both emergency and routine dental and optical treatments.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can current medical insurance customers access their policy information and submit reimbursement claims?” tab_id=”1695845726757-88255150-4164ffd1-94ce” el_class=”insurance-accord”][vc_column_text]For our existing customers, we invite you to download the ‘Lumi by Nextcare App’ provided by our third-party administrator, Nextcare. Through this app, you can conveniently access your policy benefits, and hospital network information, check your claims status, and submit reimbursement claims. If you have any further inquiries regarding medical insurance, please don’t hesitate to contact us by sending an email to medical@methaq.ae<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I renew my general insurance or obtain a quotation?” tab_id=”1695845912167-d921a321-7969ffd1-94ce” el_class=”insurance-accord”][vc_column_text]To renew general insurance or obtain a quote, please contact the email below, and mention your contact number for communication.<\/p>\n\n
\n
Get a quote from our insurance advisor<\/h4><\/div>[\/vc_column][vc_column icons_position=”left” offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm”][vc_empty_space alter_height=”small” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][\/vc_column][vc_column width=”1\/2″ column_align=”right” icons_position=”left”][vc_column_text el_class=”inline-block footer-cta” css=”.vc_custom_1696792826998{margin-right: 2rem !important;}”]<\/p>\n
\u00a0600565695<\/a><\/strong><\/small><\/h5>\n
Get a Quote<\/a><\/strong><\/small><\/h5>\n